Shipping & Returns

Can I return FinnPegs?

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Yes, if the FinnPegs you purchased are defective, please email tailorgoaltending@gmail.com with the subject line “FINNPEGS - DEFECT” and our team will be happy to assist you with the next steps.

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Can I return X-Trackers

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You may return your X-Tracker tracking aid within 20 days of purchase, provided the item is unused and remains in its original packaging. Please note that customers are responsible for all return shipping costs. To start the process, please email tailorgoaltending@gmail.com with the subject line [X-TRACKER RETURN], and our team will be happy to assist you with the next steps.

How long does it take to ship your products?

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At Tailor Goaltending, we take pride in the craftsmanship and precision that goes into every piece of gear we produce. Because our products are built to meet high performance standards, please allow a lead time of two weeks for your order to ship. This window ensures that everything is thoroughly inspected and prepared to provide you with the best possible protection and fit on the ice.

How can I contact you?

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You can reach us anytime via phone or email. We aim to respond quickly—usually within one business day. 204-792-2556

How is shipping calculated?

Tailor Goaltending charges a flat rate of $40.00 CDN per item. Ex. 1 pair of FinnPegs = 1 item. If you have any additional questions, please do not hesitate to contact by calling 204-792-2556 or emailing tailorgoaltending@gmail.com

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Can I purchase products from Tailor Goaltending if I live outside Canada / Do you ship outside of Canada?

At this time Tailor Goaltending does not ship it’s products outside of Canada but are continuing to work on our shipping processes to allow customers in the US/Europe to make purchases. Please continue to follow us on social media or sign up for our newsletter to capture the possibility in the future