Yes, if the FinnPegs you purchased are defective, you may contact us at via email and request assistance to review the matter. Please copy and paste “FINNPEGS - DEFECT” as the subject line, and we will be happy to assist you.
Can I return X-Trackers
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You may return your X-Tracker tracking aid within 20 days of purchase, provided the item is unused and remains in its original packaging. Please note that customers are responsible for all return shipping costs. To start the process, please email tailorgoaltending@gmail.com with the subject line [X-TRACKER RETURN], and our team will be happy to assist you with the next steps.
How long does it take to ship your products?
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At Tailor Goaltending, we take pride in the craftsmanship and precision that goes into every piece of gear we produce. Because our products are built to meet high performance standards, please allow a lead time of two weeks for your order to ship. This window ensures that everything is thoroughly inspected and prepared to provide you with the best possible protection and fit on the ice.
How can I contact you?
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You can reach us anytime via phone or email. We aim to respond quickly—usually within one business day. 204-792-2556
